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Long-term Care Ombudsman Services


The Washington State Long-Term Care Ombudsman Program (LTCOP) advocates for residents of nursing homes, adult family homes, and assisted living facilities. Its purpose is to protect and promote the residents’ rights guaranteed under Federal and State law and regulations. It does this with the help of a corps of rigorously trained and qualified long-term care ombudsman volunteers. The LTCOP also educates the public on residents’ rights.

Who Can Use the Ombudsman Program?

  • Residents of Nursing Homes, Assisted Living Facilities, Adult Family Homes and Veteran’s Homes,
  • Relatives and friends of residents in long-term care facilities,
  • Administrators and employees of Nursing Homes, Assisted Living Facilities, Adult Family Homes and Veterans’ Homes,
  • Any group or individual concerned about the welfare of residents of long-term care facilities,
  • The community-at-large.

For more information on the Washington State Long-term Care Ombudsman Program and to find an ombudsman in your area, click here.

Washington’s Community Living Connections staff are available to help you explore your options to meet your current needs or create a plan for the future.

Find a Local Long-term Care Ombudsman Office

Call Toll-Free 1-855-567-0252